afbPrivacy Policy
This page describes what we collect when you use afb and how we keep that data protected. We at afb take your privacy seriously. When you register an account, fund it through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank, and engage with our slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), live-dealer tables, or sports markets, we collect personal information necessary to verify your identity, process your transactions, and comply with applicable law.
We do not sell your data to third parties for marketing purposes. We do not share your account details with unrelated businesses. Our data handling follows standard encryption and access control practices. We store your information securely and retain it only as long as necessary to serve you and meet legal obligations. Members across Jakarta, Surabaya, Bandung, Medan, and Semarang can access their data and request corrections or deletion through their account dashboard or by contacting our support team.
Our privacy practices comply with applicable data protection regulations. If you have questions about how we handle your information, contact us via email during business hours. We maintain English-language support and can clarify our data practices at any time.
What Data We Collect on afb
We collect information in several categories. First, we collect identity data: your legal name, date of birth, email address, phone number, and government-issued identification (KTP or passport). We require this information to verify your identity and comply with Know Your Customer (KYC) regulations.
Second, we collect payment information. When you fund your account, we collect details about your payment method—your bank account number, e-wallet identifier, or card details. We do not store full credit card numbers or bank account credentials directly. Instead, we use tokenised payment processing through secure third-party gateways. These gateways handle the sensitive data; we store only a token that allows us to process future transactions.
Third, we collect transaction data. We record every deposit, withdrawal, game engagement, and market activity on your account. This includes timestamps, amounts, game outcomes, and settlement details. We use this data to calculate your account balance, settle disputes, and detect fraud.
Fourth, we collect technical data. Our servers log your IP address, browser type, device information, and session activity. We use this data to troubleshoot technical issues, prevent fraud, and improve our platform performance.
How We Use Your Data on afb
We use your identity data to verify your account, prevent fraud, and comply with legal obligations. We conduct identity verification during account opening and may re-verify periodically or when you request large withdrawals.
We use your payment information to process deposits and withdrawals. We route all withdrawal funds back through your original payment method. We do not use your payment data for any other purpose.
We use your transaction data to calculate your account balance, settle game outcomes, and resolve disputes. If you question a game result or withdrawal, we review your transaction history to investigate. We also use transaction data to detect patterns that may indicate fraud or account compromise.
We use your technical data to maintain platform security, troubleshoot technical issues, and improve our service. We do not use this data to profile you or target you with marketing outside our platform.
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Identity Verification
We verify your legal name, date of birth, and government ID to confirm you are who you claim to be.
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Transaction Processing
We use your payment method to fund your account and process withdrawals back to the same method.
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Fraud Detection
We analyze transaction patterns and technical data to identify suspicious activity and protect your account.
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Legal Compliance
We retain records to comply with applicable regulations and support dispute resolution.
"We at afb believe transparency in data handling builds trust. We collect only what we need, protect it securely, and never sell it to third parties."
Third-Party Processors and Data Sharing on afb
We use third-party service providers to process payments, verify identity, and host our platform. These processors handle your data only as instructed by us and are bound by confidentiality agreements. We do not share your data with these processors for their own marketing purposes.
Our payment processors include the e-wallet providers (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet) and banks (mobile banking, local payment, online payment, e-wallet) through which you fund your account. These entities handle your payment credentials according to their own privacy policies. We recommend reviewing their policies if you have concerns about payment data handling.
Our identity verification provider conducts automated document recognition and may flag inconsistencies for manual review. This provider stores your identity documents temporarily during verification and deletes them after approval or rejection.
Our servers may sit outside your jurisdiction. By using afb, you consent to your data being processed and stored in locations outside Indonesia if necessary for platform operation. We maintain the same security standards regardless of server location.
Your Rights on afb
You have the right to access your personal data at any time through your account dashboard. You can download your transaction history, account details, and game records. You can also request a copy of all data we hold about you by contacting our support team.
You have the right to correct inaccurate information. If your registered name, email, or phone number is incorrect, you can update it through your account settings. If you cannot update it yourself, contact our support team and we will make the correction.
You have the right to request deletion of your data. If you close your account and request data deletion, we will delete your personal information except where we are required by law to retain it for dispute resolution or regulatory compliance. We will retain transaction records for one year after account closure to support these obligations.
You have the right to lodge a complaint with the relevant data protection authority in your jurisdiction if you believe we have mishandled your data.
Cookies and Tracking on afb
We use cookies to maintain your login session and remember your preferences. These cookies are essential for platform functionality. Without them, you would need to log in every time you refresh the page. We do not use cookies to track you across other websites or build a profile for marketing purposes.
Our cookies expire when you close your browser or after a set period of inactivity. You can disable cookies in your browser settings, but this may prevent afb from functioning properly. We do not use third-party tracking pixels or analytics that follow you across the internet.
Security Practices on afb
We protect your data through encryption, secure password storage, and access controls. All data transmitted between your browser and our servers is encrypted using industry-standard protocols. We do not store passwords in plain text; instead, we hash them using secure algorithms.
We limit access to your personal data to employees and contractors who need it to serve you. All staff sign confidentiality agreements. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.
However, no online system is completely secure. We cannot guarantee absolute protection against all attacks. If we discover a security breach, we will notify affected members via email and explain what happened and what steps we are taking to prevent recurrence.
Contact Us About Privacy on afb
If you have questions about our privacy practices, want to access your data, or wish to exercise any of your rights, contact our support team via email. We respond to all privacy requests within five business days. We maintain English-language support and can assist members across Jakarta, Surabaya, Bandung, Medan, and Semarang with privacy concerns.
We may update this privacy policy at any time. We will notify you of material changes via email at least 30 days before they take effect. Your continued use of afb after the effective date constitutes acceptance of the updated policy. If you do not agree with any change, you may close your account and request a withdrawal.